Payment Policy

About Credit/Debit Card

For clarity, with the service outcome easy to verify, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout.

As the applicable store rule, with timing and responsibility read together, nuby relies on encrypted Shopify and payment-provider processing and does not keep the full account number or card security code. Authorization, verification, holds, and declines remain subject to the issuer's requirements.

For clarity, with the service outcome easy to verify, accurate billing and contact details are required. An order may be reviewed or cancelled if payment authorization fails or fraud controls identify material risk, and taxes are collected as applicable law directs.

Under this customer standard, with the service outcome easy to verify, refunds that receive approval go back to the original form of payment; the financial institution generally completes posting in 5-10 business days.

Payment assistance: support@nubyharvest.shop or 512-204-5454, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyharvest.shop
Phone: 512-204-5454
Physical address: 2769 Short St, Bellmore, New York, 11710, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)