Refund Policy

Within this policy, with the service outcome easy to verify, a no-reason return or exchange may be requested within 30 days after the order is delivered.

For an informed purchase, with the customer-facing result stated first, before dispatching a return, write to support@nubyharvest.shop for authorization. Approved return shipping is paid by nuby, including no-reason requests, exchanges, and claims involving damage, defects, quality, an incorrect product, or an omitted product.

To avoid uncertainty, with the available remedy stated clearly, the no-reason program excludes personalized products, clearance and Final Sale items, gift cards, and intimate or hygiene-sensitive goods once opened. These exclusions do not reduce a customer's rights when an item arrives damaged, defective, wrong, or incomplete.

To explain the outcome directly, with the applicable exception kept narrow, approved merchandise should be protected for transit and accompanied by its included components and packaging when reasonably possible. Following delivery and review of the return, funds go to the original payment method and usually appear within 5-10 business days.

Within this policy, with the customer-facing result stated first, pre-shipment cancellation requests are accepted. After carrier handoff, any request is evaluated and completed under this Refund Policy.

Authorized return address: 2769 Short St, Bellmore, New York, 11710, United States

Refund and exchange support: support@nubyharvest.shop or 512-204-5454, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyharvest.shop
Phone: 512-204-5454
Physical address: 2769 Short St, Bellmore, New York, 11710, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)