Terms of Service

Within this policy, with the practical next step kept visible, these Terms, together with the Refund, Shipping, Privacy, Payment, Contact, About, and FAQ pages, apply when a visitor uses the store or places an order. Lawful use and complete, correct checkout, billing, shipping, and contact details are required.

For dependable support, with the applicable exception kept narrow, we serve U.S. addresses only and provide complimentary tracked standard shipping. An order ordinarily requires 1-2 business days to process and an additional estimated 4-6 business days after dispatch, without a guaranteed arrival date.

For transparent service, with the controlling condition called out, the customer return period is 30 days from delivery and includes exchanges and no-reason requests; approved return shipping is borne by the store whether the issue is preference or product quality. Refund posting takes about 5-10 business days after issuance. No-reason exclusions cover custom items, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive merchandise, not legally protected claims involving damage, defects, wrong items, or omissions.

As part of our service commitment, with the relevant order status kept central, an unshipped purchase may be cancelled, whereas a shipped purchase follows the Refund Policy. Checkout uses USD and assesses taxes as the law requires. We may refuse an order affected by fraud, illegality, lack of authorization, or a material pricing error.

Questions about these Terms: support@nubyharvest.shop, 512-204-5454, or 2769 Short St, Bellmore, New York, 11710, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nuby
Contact email: support@nubyharvest.shop
Phone: 512-204-5454
Physical address: 2769 Short St, Bellmore, New York, 11710, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)